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Inference Solutions Earns Second Consecutive INTERNET TELEPHONY Product of the Year Award


Allison Wilson
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Inference Solutions Earns Second Consecutive INTERNET TELEPHONY Product of the Year Award

SAN FRANCISCO, CA – (March 10, 2020) – Inference Solutions, a global provider of Intelligent Virtual Agents (IVAs) for sales and service organizations, announced today that TMC, a global, integrated media company, has named Inference Studio a 2020 INTERNET TELEPHONY Product of the Year.

Inference Studio, which also received this award in 2019, is a gateway to building self-service applications that leverage the most advanced conversational AI technologies from Google, IBM and others. The vendor-agnostic platform allows Inference's telco partners, and their end-customers, to choose the best solution available, with the flexibility to change speech engines at any time. Additionally, because the platform is code-free and includes a library of pre-built applications, users can deploy IVAs in hours rather than days or months.

“Earning this award for a second year in a row further validates our strategy of developing a platform that enables telecommunications carriers, and the software providers that serve them, to easily package and resell Intelligent Virtual Agents,” said Inference Solutions CEO Callan Schebella. “Studio helps our partners add value to their services, while enabling businesses of all sizes to provide the conversational self-service experiences that their customers now expect."

The winners of the 2020 INTERNET TELEPHONY Product of the Year will be featured in INTERNET TELEPHONY magazine online and on TMCnet.

“I am honored to recognize Inference Solutions with a 2020 Product of the Year Award for its commitment to excellence and innovation,” said Rich Tehrani, CEO, TMC. “In the opinion of our judges and editorial team, Inference Studio has proven to be among the best communications and technology solutions available on the market. I look forward to continued leadership from Inference Solutions.” 

For more information, visit Inferencesolutions.com.

About Inference Solutions

Inference Solutions is a global provider of Intelligent Virtual Agents that enables businesses to leverage the latest Conversational AI technology with unmatched flexibility and choice. Organizations of all sizes use Inference’s code-free platform to rapidly design and deploy advanced self-service applications over voice, chat and text. Inference is resold through telecommunications carriers, UC and Contact Center providers, and is the trusted choice for service providers seeking to drive more revenue and differentiate themselves with value-added-services. For more information, visit http://www.inferencesolutions.com/.