Imagine being able to enable omni-lingual capabilities across the omni-channel using your existing contact center communications platforms and without hiring new agents, opening new contact centers or limiting yourself to voice-only over-the-phone interpretation services.
That’s what the new GeoFluent delivers. The real-time translation solution can help your contact center better engage with consumers – regardless of language – by:
• Delivering multilingual capabilities across the omni-channel;
• With patented technology delivering the highest levels of translation quality;
• Integrating with leading contact center communications platforms;
• And delivering better CX at a lower cost
- South Korea
multilingual, omni-lingual, translation